Shipping

In addition to the stated prices, we charge a flat shipping fee of €6.90 per order for deliveries within Germany and €16.90 for international shipping to the countries we deliver to. Any deviating shipping costs are shown on the order page and are automatically adjusted after selecting the destination country. Shipping within Germany is free for orders over €199.
Shipping costs are clearly displayed again on the product pages, in the shopping cart system, and on the order page. Any additional fees, customs duties, and taxes incurred are to be borne by the customer. Please inform yourself about the regulations of the destination country.

Delivery and Transport Damage

Delivery is available only within Germany and to the following countries:

Belgium
Bulgaria
Denmark (excluding the Faroe Islands and Greenland)
Estonia
Finland (excluding the Åland Islands)
France (excluding overseas territories and departments)
Greece (excluding Mount Athos)
United Kingdom (excluding the Channel Islands)
Hong Kong
India
Ireland
Italy (excluding Livigno and Campione d’Italia)
Canada
Croatia
Latvia
Lithuania
Luxembourg
Malta
Mexico
Monaco
Netherlands (excluding overseas territories)
Austria
Poland
Portugal
Romania
Saudi Arabia
Sweden
Switzerland
Slovakia
Slovenia
Spain (excluding the Canary Islands, Ceuta, and Melilla)
Czech Republic
Hungary
United States
United Arab Emirates
Cyprus (excluding the northern part)

Standard UPS – Delivery time Germany: 1–3 business days
Standard UPS – Delivery time EU: 2–4 business days
UPS Express Saver – Delivery time USA/Canada: 2–5 business days
UPS Express Saver – All other non-EU countries: 2–5 business days

Self-collection: We deliver exclusively via shipping. Unfortunately, self-collection of goods is not possible.

If goods are delivered with obvious transport damage, please report such defects immediately to the delivery agent and contact us without delay. Failure to submit a complaint or make contact has no consequences for your statutory rights or their enforcement, in particular your warranty rights. However, doing so helps us to assert our own claims against the carrier or transport insurance.